Frequently asked questions

Quick answers about Above Eye Level Cleaning, indoor air quality, scheduling and finding your local AELC Certified Provider.

Your questions, answered

What is Above Eye Level Cleaning?

Above Eye Level Cleaning (AELC) is the professional cleaning of every surface and object above normal eye level in a commercial building: HVAC registers and returns, lights, fans, TVs, cameras, speakers, signs, beams, pipes, exposed ductwork and ceilings.

What does Above Eye Level Cleaning cost?

Prices are set by your local AELC Certified Provider, an independently owned business, based on your space and local conditions. Request a quote for an itemized proposal.

Does it help indoor air quality?

Supply vents blow air across whatever has built up on them and returns pull room dust toward them. Removing that dust supports good indoor environmental quality alongside filtration and HVAC maintenance. AELC providers do not make medical or air-testing claims.

What is the LOOK UP. Vent Refresh?

A starter service that cleans every supply register and return air grille in your space with HEPA source capture, in one after-hours visit.

How often should it be done?

Every three months for restaurants, bars, gyms and medical offices; every six to twelve months for offices, retail, schools, churches and warehouses.

Will you work when we are closed?

Yes. Providers schedule overnight, early morning or weekend work so your business is not disrupted.

Do you clean inside air ducts or kitchen hoods?

No. Duct interiors and hood exhaust systems are specialty trades. AELC cleans vent faces, duct exteriors, hood exteriors and the surfaces around them.

How is dust kept off my tables and merchandise?

Providers protect surfaces below and capture dust at the source with HEPA vacuums and damp microfiber instead of knocking it down.

Do I get proof of the work?

AELC providers document work with before-and-after photos in a service report.

Own a cleaning company? See the AELC for Pros FAQ.

LOOK UP.

Your customers already noticed. Let's fix it.

Tell us about your facility and your local AELC Certified Provider will send an itemized quote, usually within one business day.

Own a janitorial or cleaning company?AELC for Pros: add everything above eye level to your services →